Turnaround Time

Your Timeline to Elegance, Meticulously Crafted

PRODUCTION PROCESSING TIME

Every dress is handcrafted from scratch with precision. Timelines vary based on: ​

• Design Complexity: Intricate embroidery or beading may extend timelines ​
• Fabric Availability: Premium materials require sourcing coordination ​
• Customization Level: Made-to-measure orders (e.g., waist adjustments)

Standard Processing: ​

• 20–25 business days for most designs ​
• Complex Garments: Up to 30 business days (notified upfront)

SHIPPING TIMELINES

Your dress travels from our atelier to your doorstep via: ​

Excludes remote areas requiring additional transit time.

TOTAL TURNAROUND ESTIMATES ​

Excludes potential customs delays (notified within 48 hours of shipment).

SHIPPING FEES & NOTES ​

• Free Standard Shipping: On orders over $199 to US
• International Fees: Calculated at checkout based on weight/destination ​
• Customs Duties: Paid separately by recipient (not included in fees) ​

IMPORTANT CONSIDERATIONS ​

1. Production Delays: Force majeure events (e.g., material shortages) may extend timelines. We notify you immediately. ​
2. Rush Services:
   • Guaranteed 2 weeks production acceleration (+$40)
   • Requires pre-approval from our atelier team ​
3. Tracking Updates: Real-time notifications via email/SMS starting 24 hours post-dispatch

Order by 20 for guaranteed delivery before your wedding.

Contact our timeline advisor: [email protected]